How to Fix an Arris Router Not Connecting to the Internet?
Nowadays, the Arris networking gateways come with so many advanced features and easy-to-access web interfaces. However, these are the most compatible devices to meet all your networking needs. Besides this, users sometimes complain about normal issues such as Arris router not connecting to internet.
Likewise, this issue arises for various reasons that annoy users a lot. Similarly, it is a temporary problem that they can resolve easily by following simple methods. Additionally, the LEDs on your router and modem also point out that Arris modem router not connecting to network. So, you also need to know about the status of the LED indications.
On the other hand, if you are looking for assistance that how to resolve the Arris router won’t connect to internet error, you must hold your horses here. Likewise, we explain the reasons here why your router does not connect to the internet. Also, explore the suitable modes to fix this issue easily.
Why is My Arris Modem Router Not Connecting to the Internet?
Moreover, to understand the root causes behind the Arris router not connecting to the internet before you dig deep to look for the right solution. Here is the list of possible causes that are necessary to know:
- Incorrect router configuration
- Internet obstructions
- Unstable network connection
- Outdated firmware
- Internal glitches
- Overloaded network
- Enabled VPN
- Loose cable connections
- Faulty network cables or adaptor
- Power shortage
Troubleshooting Arris WiFi Router Not Connecting to Internet
In addition, it is essential to fix the Arris router not connecting to the internet issue with your Arris router. However, it is a common problem that you can fix by following the methods we discuss in this section. Similarly, these steps will help you get back your router to normal functioning. Let’s begin here:
1. Remove the Signal Interferences
- Look at the primary network interference sources, such as cordless phones, microwave ovens, remote control toys, etc.
- These things cause network interruptions and your router can’t connect to the network.
- So, remove these obstructions from the router or relocate your router.
2. Check Router Firmware for update
- Check that the Firmware update is available on your Arris router.
- To find it, access the login page of the router.
- Further, go to the settings and follow the instructions to download and install the latest firmware.
3. Correct the Configuration Settings
- Verify the network settings on the router, such as SSID, security mode, and passwords, are configured correctly.
- Also, change the bandwidth from 5GHz to 2.4GHz.
- Now, check that if the Arris router won’t connect to internet issue is resolved.
4. Manipulate Network Load
- To connect Arris router to internet, fix the network load first.
- So, limit the number of connected devices using Quality of Service (QoS) settings.
- Only connect the required devices that are in use.
5. Examine the Network Cables
- Check the networking cables you use are not faulty.
- Also, tighten the loose connections
- If you find a damaged cable or adaptor, then replace it.
6. Power Cycle Your Router
- Rebooting your Arris router resolves the internal glitches and bugs.
- Hence, turn off the devices one by one and wait for 30 seconds.
- Afterward, plug them back them as you removed them earlier.
7. Disable the VPN
- If VPN or other security software is enabled on your router, then network interruptions are common.
- So, disable or uninstall this security software till you connect to the internet.
- Afterward, you can enable it again or reinstall it.
8. Ensure Adequate Power Supply
- The router needs a sufficient power supply to join the network.
- If the power supply is insufficient, the Arris modem router not connecting to network.
- So, check the power sockets that are not damaged or burnt and ensure sufficient power to the router.
9. Factory Reset Arris router
- When nothing else works, then factory reset is the last option.
- So, look for the reset button on your router.
- After that, press and hold the button for a few seconds.
- When LED blinks then release it.
- Wait till the router reboots itself, now reconfigure your router from scratch.
How to Fix Arris Modem Router Lights ON but No Internet?
Moreover, to connect Arris router to internet, LEDs play an essential role here. The LED indications explore the status of the power and network. But sometimes, the lights on your router are on but there is no internet. It seems complex error but it is not, you can fix it by following the given methods below:
- First and foremost, contact your ISP authority, sometimes this error may occur from their side.
- Secondly, reboot your Arris router and check if the issue gets fixed.
- Also, ensure an adequate power supply on your router.
- Look at the router Firmware by visiting the Settings and update it if an update is available.
- Check the settings you made on your router and change them if needed such as TCP/IP.
- Look at the cable connections you use for a wired network connection and replace the damaged one.
- If still, the problem persists, contact our exports as soon as possible.
The Bottom Line is
On the whole, the above-mentioned information surely assist you in fixing the Arris router not connecting to internet issue. However, Arris routers are so advanced as they come as router cum modem models also. So, for the optimal performance of your router, you need to fix these types of temporary errors as soon as possible. Besides this, to resolve the Arris modem router not connecting to network problem, check the steps we mention above. If still looking for further assistance, reach out to us here!