How to Fix Arris Modem Blinking Green Light?

The Arris modem router is a two-in-one networking device. This device is an in-built router and modem. The Arris modem router offers features of both the router and the modem. But, you can face issues with your Arris modem as well. For instance, the Arris modem blinking green light is a serious issue that several users face.

The Arris modem flashing green light indicates the router is unable to connect to the internet. However, when you see a green light on the modem in different areas it may indicate something else. Therefore, you must know what each color indicates. Otherwise, you will have trouble fixing the issue within the router.

If you want to know the meaning of the Arris surfboard flashing green light, we’ve got you. We are here with this post to help users fix the green light issue. In this post, we will explain the causes of the green light on the Arris modem. Then, we will walk you through the troubleshooting methods for the issue.

What is the Meaning of the Arris Router Blinking Green?

The green light on the Arris modem could indicate different things. We will explain them all in this section. The Arris blinking green light means the following things:

Power Light Arris Flashing Green Light: The modem is restarting/trying to form a connection.

Receive Arris Router Flashing Green: This indicates that either 2.4 GHz or 5 GHz band is working.

Send Arris Modem Blinking Green Light: Only a single band is working for upload purposes.

Online Arris Modem Flashing Green Light: This indicates that the modem is trying to get online.

Broadband Arris Surfboard Flashing Green: The broadband connection is loading and trying to connect.

Phone Arris Router Blinking Green Light: This indicates that there’s some phone activity, meaning you are receiving a call.

Link Blinking Green Light: When this light is blinking green, it means it is sending data to the connected device.

These are some Arris flashing green light issues you could face. Now that you know the meaning of the green light on the router, you can fix it easily. Further, we will go over the troubleshooting methods for the issue.

Troubleshooting the Arris Router Flashing Green Light Issue

Now that you know the reasons for the Arris modem blinking green light, you can fix it easily. There are several methods you can use to fix the issues within the modem/router. You can try the following methods to fix the issues within the router.

Power Cycle the Device

Try power cycling the router to fix the issues within the router.
The power cycle will eliminate all faults and errors with the router.
To power cycle the router, power off and unplug the router.
After some time, you can power the router back on.

Examine Device Temperature

Another reason, the router/modem can start acting up is the device overheating.
If the device is overheated, it will cause issues with the router’s performance.
Therefore, ensure to place the device in a location with good air circulation.
Otherwise, the Arris Surfboard flashing green issue will persist.

Reduce Modem Load

The Arris router blinking green issue can arise due to modem overload as well.
When the Arris router is performing too many tasks at a single time, it can cause issues.
For instance, you are using WiFi to download a very heavy file and streaming alongside.
This will deteriorate the router’s performance and issues will arise.
A common sign of modem overload is slow internet speed.

Contact the Internet Service Provider

Another common reason for the no internet issue could be issues from your ISP end.
Sometimes the internet server could be down causing the green light issue.
Therefore, you need to check in with your ISP and let them know of the problem.
If the issue is from the ISP’s end, you need to wait till they fix the issue.
Otherwise, proceed with the next troubleshooting method.

Reset the Arris Device

When no other method works, you must reset the Arris device.
The reset will fix all major flaws and faults within the device.
Just locate the reset button on the router.
Now, press the reset button and hold it.
After 15 seconds, you can release the button.
The reset is successful and all factory default settings are back.

FAQs

What is the Meaning of Arris Router Blinking Green?

The Arris router blinking green light indicates the device is trying to connect to the internet. It also means the router is starting up. If you are not able to connect the router to the internet, you must fix it. Contact your ISP and inform them of the issue, as most of the time, the issue is from their end.

How to Set Up the Arris Router After the Reset?

To set up the Arris router after the reset, you need to log into the router’s web interface. After logging in, you can set up the router correctly. For the login, you require the default IP address, username, and password. Using these details, you can log into the router and set it up.

What the Light Should be on the Arris Router Surfboard/Modem?

The Arris router should have a solid green light on at all times. The solid green light on the router indicates a good internet connection. So, if the router has any other light than the solid green light, you need to fix the router accordingly.

Conclusion

These are some effective methods you can use to fix the Arris modem blinking green light issue. Now the Ariss device should be working well. Once the issues within the device are gone, you can start using the router accurately. If there’s anything else you require assistance with, you can reach out to our team anytime.